News & Happenings
YARA: Frequently Asked Questions
1. What is YARA?
YARA stands for Your Access, Rides and Autonomy. It is a free transportation service from Ensemble Washington. This program is funded by the Washington State Department of Transportation (WSDOT) and Front and Centered. It helps people get to:
-Medical appointments
-Grocery stores
-Job interviews
-School or training
-The airport
-Community and recreational events & more
2. What kind of vehicle is used?
A hybrid minivan (2025 Kia Carnival) with space for 7 passengers. The van is not wheelchair accessible right now. We are working on making this better in the future.
3. Where can I go with this service?
Anywhere within King County
4. How do I book a ride?
Step 1: Fill out the one-time Intake Form here: https://forms.gle/iybe9onQAQPGZWfXA
- Step 2: After that, use the Ride Request Form every time you need a ride: https://forms.gle/K8FoLv5x2hnmC7tEA
5. What are the ride request rules?
- Ride requests must be submitted at least 48 hours in advance. If your request was submitted with less notice, we’ll do our best to accommodate you, but you may not hear back until our standard business hours (Monday–Friday, 9 AM–5 PM). If you don’t receive a confirmation in time, you may want to make alternate arrangements just in case.
- You can book rides up to 1 week in advance, but not further.
- Rides are not guaranteed—they depend on driver availability.
- We give priority to important trips (like doctor visits, job interviews).
6. How will I know if my ride is confirmed?
Our team will do our best to contact you within 1–2 business days to confirm your ride.
7. What questions are on the Intake Form?
We will ask:
- Your name, phone, email
- Your pickup ZIP code or location
- Your main reason for using the service
- Any accessibility needs
- How often you plan to use the service
- Your emergency contact
- Optional: age, race, gender identity
- If you want to get updates about our programs
- Your personal info is kept private and only used for this program.